Sibling are welcome at our Baby Bear socials - suitable for age 0-4 ( you would need to buy a separate sibling ticket . But our other sessions are age appropriate . Twins and multiples - Twins and multiples are very welcome at class, we only ever charge for one baby - we ask you Put both babies names on the booking form and let us know if you are bringing an extra adult. If you're coming on your own, we're always happy to help! Please drop us a message if you have any queries, we are happy to help and accommodate as best we can.

All of our sessions are held at our beautiful Baby Bear's Den . We are nestled behind Streatham house Nursery , on Victoria Rd West , Crosby. L23 8UQ We have our own entrance, pram parking and plenty of on the road car parking too. We are situated only 7 minutes walk from Blundellsands and Crosby train station. 5 minutes walk from College road and Moor lane.

I can't make 'X' week of my course or class , can I have a refund? Unfortunately, we are not able to offer a refund for weeks that you cannot attend. Refunds incur a number of additional costs , which leaves us out of pocket. As a small business, this is not sustainable. However, we do understand that things can come up and unforeseen circumstances can happen. So we happy for you to offer your place to a friend and charge them for it . In these instances, we ask that you please let us know of the person attending in your place . So that we are aware and can give them a warm welcome. I can't make ' X ' class , can I swap? Our refund policy is we require 48 hours notice to refund or change a booking. This only applies to payg sessions - Stay and play Baby Bear socials Story massage * other one off specials at Christmas, Halloween and Easter. Unfortunately if you do not let us know before the 48 hours, we won't be able to refund or swap your session . As it takes time to re advertise and sell space and we also need time to ensure we have enough resources etc for each family. But as stated above, if you contact us with less than 48 hours notice, we understand that things come up and unforeseen circumstances can happen , so we are happy for you to offer the place to a friend. In these instances, we ask that you please let us know the person attending in your place , so that we can give them a warm welcome.

The den is a small space, and unless you have booked a family stay and play or twin stay and play. Or you need an extra adult for support. We would ask that only one parent/ carer attend per session. If we can accomodate and extra adult we will. Please contact us if this is the case.

You know your child best. If your child is very unwell and could be contagious or pass on the illness to other children, we ask that you don't bring them to class. In this instance , if there is 48 hours notice , we will swap or refund the class ( see refunds)

Twins and multiples - Twins and multiples are very welcome at class, we only ever charge for one baby - we ask you put both babies names on the booking form and let us know if you are bringing an extra adult. If you're coming on your own, we're always happy to help!